Overview
Osburn Olson, LLC ("Osburn Olson," "we," "our," or "us") operates the website located at osburnolsonexcavation.com (the "Site"). This Privacy Policy explains what personal information we collect through the Site, how we use it, and what rights you have regarding your information.
We are a small, locally owned excavation and land development company based in Warrenton, Oregon. We collect only the minimum personal information necessary to respond to your inquiries and conduct our business. We do not sell, rent, or trade your personal information to any third party.
The short version: When you contact us through this website, we receive the information you provide in the form. We use that information only to respond to your inquiry and discuss your project. We don't sell it, share it with advertisers, or use it for any purpose unrelated to your project.
Information We Collect
Information You Provide Directly
When you submit a quote request or contact form on our Site, you may provide:
- Your name (first and last)
- Your phone number
- Your email address (optional)
- Your city or project location
- A description of your project
- How you heard about us
You are not required to provide all fields — only the information you choose to share. Providing incomplete information may limit our ability to follow up with you.
Information Collected Automatically
When you visit our Site, our web hosting provider may automatically collect certain technical information, including your IP address, browser type, operating system, the pages you visit, and the time and date of your visit. This information is collected for website security and operational purposes and is not linked to your personal identity.
How We Use Your Information
We use the information you provide to:
- Respond to your quote requests and project inquiries
- Contact you to schedule a free site evaluation
- Discuss your project scope, timeline, and estimate
- Follow up on prior conversations if you have requested we do so
We do not use your personal information for marketing to unrelated third parties, targeted advertising, or any automated profiling or decision-making.
We Don't Sell Your Data
Osburn Olson does not sell, rent, trade, or otherwise transfer your personal information to outside parties for commercial purposes. We do not work with advertising networks, data brokers, or marketing platforms that would receive or use your personal information.
We may share your information only in the following limited circumstances:
- Service providers: Our website hosting provider processes form submissions on our behalf and is contractually bound to protect your information. They do not use your information for their own purposes.
- Legal requirements: We may disclose information if required to do so by law, court order, or governmental authority.
- Business protection: We may disclose information when necessary to protect the rights, property, or safety of Osburn Olson, our customers, or others.
Cookies and Tracking
Our Site uses only essential technical cookies necessary for website functionality. We do not use advertising cookies, tracking pixels, cross-site tracking technologies, or any third-party analytics services that would share your browsing behavior with other platforms.
Essential cookies may include session cookies used by the website's content management system. These cookies do not contain personal information and expire when you close your browser.
You can configure your browser to refuse cookies or to notify you when cookies are being sent. Note that refusing essential cookies may affect certain website functionality.
Data Security
We take reasonable precautions to protect the information you submit through our Site. Form submissions are transmitted over encrypted connections (HTTPS). We limit access to submitted contact information to the Osburn Olson staff members who need it to respond to your inquiry.
No method of transmission over the internet or electronic storage is 100% secure. While we use commercially reasonable means to protect your personal information, we cannot guarantee its absolute security.
Your Rights Regarding Your Information
You have the right to:
- Access: Request confirmation of whether we hold any personal information about you
- Correction: Request that we correct inaccurate personal information
- Deletion: Request that we delete personal information you have provided
- Opt-out of follow-up: Ask us not to contact you further regarding a specific inquiry
To exercise any of these rights, contact us by phone at 503-717-3907 or through the contact form on our website. We will respond to your request within a reasonable timeframe.
Children's Privacy
Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal information through our Site, please contact us and we will promptly delete it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the effective date at the top of this page. We encourage you to review this page periodically. Your continued use of our Site after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Phone: 503-717-3907
- Address: 2207 SE Dolphin Ave, Warrenton, OR 97146
- Online: osburnolsonexcavation.com/contact/
- Hours: Monday–Friday 8:00am–7:00pm, Saturday 8:00am–2:00pm